Richyfarmer is an independent information portal, while player accounts are operated separately by the casino operator. This page explains the sign-in process, but the operator alone can verify, restore, unblock or close an account.
Signing in step by step
- Open the operator’s own website using an address you trust.
- Use the operator’s sign-in button and enter the email address and password chosen during registration.
- Submit the details and wait for the operator to open your account.
If you do not yet have an account, registration takes place with the operator as well. This portal cannot create an account or collect your sign-in credentials.
Signing in from a phone
Open the operator’s website in your phone’s browser and follow the same sign-in route used on desktop. Your account, email address and password remain the same, so there is no separate mobile account to manage. Richyfarmer’s site runs through the browser for this purpose; no separate app sign-in is described.
What to do when the login is not working
- Check your credentials: confirm that the email address and password match those used during registration. Passwords are case-sensitive, so check the keyboard layout as well.
- Use the operator’s password reset: request a reset link from the operator and open the email sent to your registered address.
- Review any account hold: identity checks, source-of-funds enquiries and self-exclusion can prevent normal access. These are account restrictions rather than faulty sign-in details.
- Check regional eligibility: the operator prohibits accounts from more than 100 countries and territories, including the Netherlands, Ukraine, France, USA and Georgia.
- Try the browser again: reload the page, check that cookies are permitted and close other tabs. Richyfarmer prohibits using one account from several tabs at the same time.
Recovering a forgotten password
Use the password-reset route provided by the operator and request a reset link to the email address entered during registration. The link is delivered by the operator, so follow only the instructions in that message.
If the original email address is no longer reachable, ask the operator to review the account through its support channels. Have your account details and the exact problem ready. This portal cannot receive a password request, change account credentials or restore access on your behalf.
Why an account may be restricted
| Cause | Effect on access |
|---|---|
| Identity verification | Every depositing player enters the operator’s KYC process. Withdrawals above 1,000 USD also trigger identification checks. |
| Source-of-funds review | The operator may request a declaration, bank statements or payroll records when checking the origin of funds. |
| Self-exclusion | An exclusion arranged through online chat remains active for 30 days from the date of the block. |
| Multiple tabs | Using several tabs at once is prohibited and can lead to cancellation of winnings earned during that period. |
Account investigations concerning prohibited software may continue for up to 75 days. Verification of winnings with a game provider or a review of gaming transactions may take up to 30 calendar days, so an apparently inactive account may still be under review.
Who to contact about a login problem
Richyfarmer’s operator provides support by email and through live chat. We cannot access player accounts, so account-specific questions should go directly to those operator channels.
Before contacting support, note the email address registered to the account, when the problem began and the exact message shown on screen. For identity checks, have a valid passport, driving licence or ID ready, plus the relevant proof of address. Keep your password out of the message.
Keeping your access secure
- Use the operator’s own address, entered directly or saved in your bookmarks.
- Do not follow a sign-in link in an unexpected email, text or message.
- Choose a password that you do not use on another service.
- Sign out after using a shared device and keep browser security updates active.
Responsible gambling support
Gambling should remain entertainment rather than a task you feel obliged to complete. If a login break or self-exclusion feels difficult to maintain, speak to someone you trust or seek free, confidential support from BeGambleAware.org. The National Gambling Helpline is available on 0808 8020 133, 24/7, while GamCare offers further support.
This content is for information and marketing purposes only. We are not a casino operator, bookmaker or organiser of gambling. Access is restricted to visitors aged 18 and over (18+). Please gamble responsibly – for free, confidential support visit BeGambleAware.org.